1. What documents or identification are required to buy cannabis online?
 ID photo for age verification

 2. How is my online purchase shipped and delivered?
 Through a fast and reliable courier service nationwide

 3. What payment options are available for online cannabis purchases?
 credit or debit cards, eft , or cash on delivery.

 4. Are there any minimum quantity to purchase for online orders?
 minimum of R150

 5. Can I return or exchange cannabis products purchased online?
 Only if products have not been opened or damaged with original packaging

 6. Will my personal information be kept secure and private when buying online?

yes, we follow strict guidelines to ensure all our clients info is kept safe

7. Do Tido Herbz offer customer support?
 Yes, we provide customer support through various channels such as WhatsApp, email, or
phone.

8. Are there any additional fees or taxes associated with purchasing cannabis
 online?
Yes there may be additional fees, such as delivery charges or applicable taxes

9. is there a shop where you guys sell? Or is it online and delivery only?
 We have a licensed dispensary in Johannesburg

 10. Where do you deliver?
 All over South Africa

11. How Much is delivery?
 Delivery in:
Pretoria east = R60,
Hatfield = R60,
Montana/Gezina = R80,
Pretoria CBD = R70
Centurion = R110,
Midrand = R110,
PTA North = R100,
Johannesburg = R160,
Nation Wide = R170

BoksBurg = R200

Roodepoort = R200

Randdburg = R200

12. How Long does delivery take?
 Centurion, Midrand and Pretoria its same day delivery. outside of Gauteng delivery Takes
1-2 working days.

13. How do I pay?
 To make a payment please use the following details FNB Acc: 62699279173 Send the proof
of payment to orders@tidotrips.com or WhatsApp 0762471056 (Your order will not be
released until the funds have cleared our bank account. To ensure a speedy release, please
make an instant payment)

14. What are you hours of operation
 We are open from 9 till 5 Monday to Friday. Unfortunately we are closed over the weekend

15. Do you have a loyalty program?
 Yes we do! Check out our website for that!